Frequently asked questions
What is your jewelry made of?
Our pieces feature 14K–18K gold plating over stainless steel, unless otherwise stated. Some styles include sterling silver or freshwater pearls, so check each product page for the details.
How do I care for my jewelry?
A little care keeps your pieces looking lovely! Gently wipe them with a soft cloth, store them somewhere dry, and avoid perfumes, lotions, and harsh chemicals. Keep pearl pieces out of water.
When will my order ship?
We pack each order with care and aim to send it on its way as soon as possible. You’ll receive a shipping confirmation once your order has been dispatched.
How much does shipping cost?
Shipping costs are calculated at checkout, so you can review the total before placing your order.
Can I return or exchange my earrings?
For hygiene reasons, earrings are final sale. If something isn’t right, please reach out! We’ll review your concern and may offer store credit or a discount code, depending on the situation.
What if my order arrives damaged or incorrect?
We’re here to help! Email us your order number and a clear photo of the issue so we can look into it and make things right.
How can I contact you?
Send us a note at seaotto@gmail.com or use our contact form. We’d love to hear from you!
Shop our first collection
Little Treasures
Little Treasures